As we grow Aether, we are looking for a Sales Operations & E-commerce Staff to support the day-to-day operational activities behind our online and offline sales channels.
Manage day-to-day operations across Aether’s e-commerce channels, particularly Shopify, Shopee and TikTok Shop
Monitor and process incoming orders and ensure timely fulfillment
Handle customer inquiries and provide basic product information
Coordinate packing, shipping, returns, refunds, and other order-related activities
Monitor product inventory and conduct regular stock opname
Coordinate stock replenishment and product movement
Support pop-ups, exhibitions, sports events, and other offline activities
Prepare product stock, payment tools, and other operational requirements for events
Manage and support end-to-end live-selling activities, including product preparation, stock readiness, order monitoring, and live-shopping hosting.
Maintain accurate records and prepare basic reports related to orders, inventory, and sales operations
Identify operational issues and coordinate with relevant teams to resolve them
Support other operational activities related to Aether’s sales channels as needed
Minimum Bachelor's Degree in any relevant field
Fresh graduates are welcome to apply
Experience in e-commerce, marketplace operations, customer service, or retail is a plus
Familiar with or interested in Shopee, TikTok Shop, and e-commerce operations
Detail-oriented, organized, and comfortable handling operational tasks
Good communication and basic Excel/Google Sheets skills
Proactive, responsible, and a fast learner
Comfortable working in a hands-on and fast-paced environment
Willing to support pop-ups, events, and other offline activities when required
Interested in learning about functional wellness products and their basic product information
Willing to work fully from office (WFO) and support business activities when needed
Private insurance to keep you covered
Training budget & laptop ownership program to support your growth
Competitive compensation package with yearly bonus
Flexible & anniversary leaves to support work-life balance and celebrate milestones
If you are an organized, proactive, and hands-on individual who enjoys making things run smoothly and wants to be part of a new business initiative from the ground up, we’d love to hear from you!
*Only shortlisted candidates will be contacted.